Logistics
Shipping
Policy
Jump To
Before Dispatch
Order Processing
Processing Time
24–48 hrs
Business hours · Mon–Sat 10 AM–7 PM IST
Sunday / Holidays
Next Day
Orders processed the following business day
You will receive a confirmation email once your order has been processed.
Timelines
Estimated Delivery Times
| Location Type | Estimated Days | Examples |
|---|---|---|
| Metro Cities | 2–4 business days | Mumbai · Delhi · Bangalore · Chennai · Kolkata |
| Tier 2 Cities | 3–6 business days | Mohali · Jaipur · Lucknow · Surat · Pune |
| Other Locations | 4–7 business days | Remote / Rural Areas |
Delivery times are estimates and may vary during peak seasons, holidays, or due to courier partner delays beyond our control.
Pricing
Shipping Charges
Payment
Cash on Delivery (COD)
- COD is available for select locations across India
- A verification call may be required before your order is dispatched
- COD orders that are rejected or returned may be subject to a cancellation fee
Visibility
Order Tracking
Once your order is dispatched, you will receive a tracking link via SMS and email. You can use this link to monitor your shipment in real time.
Courier
Delivery Attempts
- Our courier partners will make 2–3 delivery attempts
- If delivery fails due to incorrect address, recipient unavailability, or refusal to accept, the order may be returned to us
- In such cases, re-shipping charges may apply
Accuracy
Incorrect Shipping Details
Customers are responsible for providing accurate and complete shipping details at checkout. We are not liable for delays or losses caused by incorrect addresses. If you realize an error, contact us immediately at contact@arcanemysteryfitwolves.com.
Assurance
Lost Shipments
If a shipment is confirmed lost by the courier, WOLF'N'LEAN will issue a full replacement or refund. Please contact our support team with your tracking details to initiate the process.
Care
Packaging
All orders are packed securely to ensure safe delivery. We take care that your items arrive in perfect condition, ready to wear.
Get In Touch
Questions About Shipping?
Email Support
Phone Support